The Alarm system does not have as many bells and whistles as Nest’s system, nor does it have some of the conveniences Nest provides. But at $199 for the starter bundle, which includes the necessary hub, a keypad, a motion detector, a contact sensor for doors or windows, and a range extender, plus $10 per month for professional monitoring, Ring’s system is significantly cheaper than Nest Secure (which was just recently reduced to $399 for its starter kit) and is one of the least expensive home security systems you can purchase.
I started with the extra power pack that gets installed inside and connected to your door chime. It was the more complex part of the installation and involved a very tall ladder but it went well. I was impressed that the ring doorbell came with everything you need to install it – including the drill bit AND a screw driver. It even has extra bits you MIGHT need (like extensions wires and extra screws). I also really appreciated how everything was in separate baggies for which part of the install you were doing and was very well labeled (extras were labeled as extras, pro kit wires in one bag, doorbell wires and screws in another). I was unable to fit the power kit inside my chime housing but it doesn’t look bad attached to the wall just outside the chime housing (see picture). It’s just a bit larger than a matchbox.
The Ring Pro delivered very sharp 1080p video in testing. Daytime video was clean with rich colors, and night vision video was well lit with good contrast and remained sharp out to around 20 feet. There was noticeable barrel distortion around the edges, but people and objects appeared normal. Two-way audio was loud and clean, unlike the original Ring Doorbell which would become garbled on occasion.
Despite this, we now pay the $3 a month required to save our online footage - when it captures. We're out of the return window due to our many attempts to fix the device through Ring support. If I could do it over, I'd be tempted to send it back and try another brand. Everything else in our house gets a killer signal, so why this device can't get a signal from our router that's only 15 feet away is beyond me.
When you arm or disarm the system, the keypad and the base station play a female voice that informs you of the system’s status (the keypad’s speaker is unfortunately subdued). LEDs on both devices provide visual feedback as well, although only the base station gives you a constant visual cue as to the system’s status: Blue for unarmed, red for armed.
My Wi-Fi problems notwithstanding, both the doorbell and chime accessory were easy to pair with my wireless network. Just a word of caution: If you’re using a Wi-Fi range extender, make sure to pair the doorbell outside your house, right on your doorstep. This will ensure that Ring finds the extender, and not your router. If you pair the doorbell inside your home, you run the risk of pairing it with your main Wi-Fi router, especially if your router and range extender have different names.
But let’s go over what it can do today, first. The very affordable ($199) starter kit includes a wireless base station, a keypad for arming and disarming the system, one door/window sensor, one passive infrared motion sensor, and a Z-Wave range extender. You can monitor the system yourself, but at the price Ring is charging for professional monitoring—just $10 per month ($100 per year if paid annually) with no long-term contract—it would be foolish not to sign up for it. That goes double for people who already have other Ring devices, because it includes video storage in the cloud for an unlimited number of Ring cameras.
The biggest physical difference between the Doorbell 2 and the original is the new, slide-out battery. With the first model, recharging the battery required removing the entire doorbell from the frame and plugging it in for five to six hours. The new, removable battery (which looks like something you might find in a DSLR or camcorder) is much easier to charge: you just remove the front panel of the doorbell (a security screw underneath needs to be removed with the included screwdriver first), slide the battery out, and plug that into a Micro USB cable. Charging still takes five or six hours — it’s a hefty, 6,100mAh battery and this doesn’t have any quick charging features you might find on a smartphone — but the modularity of this design means you can buy a second battery and put that in to keep your doorbell functional while the other charges. Ring provides one battery in the box, but you can buy spares from Ring’s website for a reasonable $20.
Moving on...If you are installing the hard wired RIng doorbell version (not wireless) just remember to shut off the power to the doorbell prior to installing. I installed the doorbell, downloaded the free application for my wife and I, added the adapters to my current doorbell, and set the "Motion Zone". The entire process took approximately 40 minutes. Having the set "Motion Zones" helps us out a lot so we do not get "Motion Detected" alerts from people on the sidewalk but anything closer to my home it goes off. Everything works flawlessly and the speaker sounds great. Images and video during day and night are clear. No issues hearing the person at my door nor them hearing me. My wife loved it as much as I did and we decided to get a second one for our second door (plus it was a Amazon special we could not pass up!).
When Ring worked as advertised, it delivered on all its promises. I never had any suspicious characters press the button, but I blew my neighbor’s mind when I communicated with her—quite easily, through the doorbell—while I was on vacation in wine country, 80 miles away. Unfortunately, I couldn’t help her get into her house (she had locked herself out), but it was a striking illustration of what Ring can do.
After I finished installing this device I found myself having issues with it for the first 3 days where sensors will go offline for no reason almost every day; suddenly after day 4 maybe, all of the issues disappeared and the system was now working like a well-oiled machine. I reached out to Ring support team and they informed me that there was an automatic update that the brain device was going to perform on its own and that would solve all of the issues I was experiencing. They were indeed 100% correct, after just a few days the system was doing exactly what it was supposed to be doing all along. No issues, no dropped devices, a happy customer here now. If you end up choosing this system and experience issues during the first 3-4 days, please wait a few days for your system to automatically update itself to the latest software and you’ll see the issues magically go away.
By purchasing this system you’re almost certain that they will come out with upgrades and updates to this product and ways to integrate it with Alexa and smart home devices. If you encounter any kind of issues, they will have someone listen to you and actually give you a solution rather than one of these knock off Chinese products that will give you excuses for faulty behavior but not solutions.
The Ring Pro captures video at 1080p and has a 160-degree field of view. It uses three infrared LEDs to provide up to 30 feet of night vision and has a built-in motion sensor, a microphone, a speaker, and an interior chime. The camera uses 802.11n circuitry (2.4GHz and 5GHz) to connect to your home Wi-Fi, and requires a two-wire 16-24 volt power source (the same power source used for traditional doorbells). In addition to the camera, there's a doorbell button on the face of the device surrounded by an LED ring that glows blue when the button is pressed. There are two terminals on the back, and a setup button on the right side that you can get to by removing the faceplate.