When Ring was working without a hitch, the time delay between someone hitting the doorbell and receiving an alert on my phone was almost non-existent. Mind you, sometimes it would take a while to get from the smartphone notification to Ring’s video display (more about that soon), but at least there was very little lag in actually getting the notification itself.
Once your trial of ring video recording ends, you can no longer access past events without a paid subscription. That's not such a big deal until you realize what counts as a "recent event". If you don't press the button within about 5 seconds of getting a motion alert, you missed your shot and now it's a past event. Say the UPS guy comes, presses the doorbell and walks off immediately. Your phone properly notifies you that somebody is at your door, but you've got something in your hands, or your phone is in your pocket or any other distraction is going on that takes 5 seconds to finish. By the time you hit the notification banner and go into the app, it will take you to a screen that says you need a paid subscription to see past events. Earlier today I got a notification WHILE holding my phone, clicked it immediately, but the live video loaded slowly and by the time it did load, the "event" was considered done and it took me to the screen saying I needed to pay. I have no problem paying to record everything and be able to pull up events from hours, days or weeks ago, but needing to pay because 5 seconds went by and the app loaded slowly is a rip-off. This is a $200 item which replaces a $5 hardware store doorbell, and the ONE thing it's supposed to do (show you live video of rings or motion events at your door) doesn't work about half the time without paying extra. There needs to be about a 30 second window at minimum where you can see what's going on without having to pay extra.
I installed a motion sensor inside a shed in my backyard (shed has a tin metal roof) and I kept getting a false alarm daily usually around 1 or 2pm; Ring informed me that their motion sensors use infrared technology and that excessive heat could cause a false trigger. They told me a contact sensor at the shed’s door should do the job and that’s what I will be doing next.
Now, on paper, this doesn’t sound like a frustrating process. And in best-case scenarios, the app would load as quickly as what you see in my video at the top of this article. But oftentimes these ostensibly brief steps would take forever. Sometimes my phone would be in another room. Sometimes I couldn’t quickly get it out of my pocket, or I’d fumble with my unlock code. But worst of all, sometimes the video chat screen would take an eternity to load.
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You can use the Video Doorbell 2 on its own and it will chime when someone presses the button or it detects motion. It will also send a push notification to your phone: tap it, and you can view the live feed from the camera immediately. But it probably makes sense to use Ring’s $49 Chime Pro accessory with it. The Chime Pro provides a speaker for the doorbell inside your house, which is much easier for everyone to hear, and it works as a network extender to make sure the Video Doorbell 2 is always connected to Wi-Fi. It’s particularly useful if your Wi-Fi router isn’t anywhere near your front door.
Since the Security Kit only comes with one detector and one sensor, you’ll likely need to invest in more sensors if you’re looking to cover any space with multiple access points. The advantage of the Ring contact sensors is that they work on both doors and windows, meaning you can easily swap them from one location to another as you configure your set-up. When triggered, the sensors will send instant alerts to your phone, letting you react in real time. While a little bigger than traditional sensors, these come in a bright white color, blending in with most door and window frames.
The camera's motion sensor worked without a hitch, as did the pre-buffer feature. I always received a push notification, and the camera never failed to record a clip when the sensor was triggered or when the doorbell button was pressed. I created an IFTTT applet to have a D-Link Smart Switch turn on a lamp whenever the doorbell button was pressed, and it worked without fail, as did my Alexa voice command to display the Ring Pro's live stream on my TV using an Amazon Fire TV Stick and Amazon Echo.
Moving on...If you are installing the hard wired RIng doorbell version (not wireless) just remember to shut off the power to the doorbell prior to installing. I installed the doorbell, downloaded the free application for my wife and I, added the adapters to my current doorbell, and set the "Motion Zone". The entire process took approximately 40 minutes. Having the set "Motion Zones" helps us out a lot so we do not get "Motion Detected" alerts from people on the sidewalk but anything closer to my home it goes off. Everything works flawlessly and the speaker sounds great. Images and video during day and night are clear. No issues hearing the person at my door nor them hearing me. My wife loved it as much as I did and we decided to get a second one for our second door (plus it was a Amazon special we could not pass up!).
Most of my setup time was spent testing the position of the three contact sensors I received. The magnetic sensors consist of two parts. One part goes on a door or window frame, the other part goes opposite it so that when the door or window is opened, the magnetic connection is broken. If the two pieces aren't close enough, roughly half an inch, the sensor doesn't work.
We paid Ring $30 for each doorbell yearly fee ($60 for both) which allows Unlimited video storage. You also are able to "Share" the recorded video which allows you to email the videos as you wish. I also found the laptop Ring application. While working on my laptop I can receive notifications, watch the live video, and/or answer all from my laptop.
The motion and door/window sensors can be mounted with screws or with Velcro strips (provided). I’m happy the sensors didn’t come from the factory with the strips already attached. I’ve never seen an adhesive strip that didn’t eventually fail, so I prefer to use screws—and peeling those strips off so you can use screws is a major pain. The sensor batteries come preinstalled, so you just pull out a plastic tab when the app tells you to. This enables the battery to touch the electrical contact inside the sensor, powering it up.
All that said, the biggest flaw with price is that purchasing Nest’s multi-purpose sensors may be forcing you to purchase more equipment than you need. Most homes don’t need three motion sensors, especially if the sensors have a decent range. Remember, Nest’s motion detectors only detect movement within a 10-foot range, the abode motion sensor has a 120° field of view and can detect motion within a 34-foot range so you would need at least two Nest motion-enabled devices for every one abode motion sensor. Ring’s motion sensor’s range is unlisted, but I tested it at 35 feet, and it worked perfectly.
The motion detection provided a better experience than I saw with Nest’s Cam IQ, and it would only alert me if someone was actually in front of my doorway, not down the driveway. The Ring app lets you control the motion detection’s range and set up schedules to disable the alerts. The motion alerts were useful when a delivery person would come and not bother to ring the fancy new doorbell I installed, but I ended up turning them off during the day so that I wouldn’t get a ping each time my family went in and out of the house. The scheduling system reenabled the motion alerts for nighttime so I would be alerted to an unwanted visitor at odd hours.
All the components in the Ring Alarm system use Z-Wave Plus radios and support Z-Wave’s S2 security framework, but Harris told me there’s also a ZigBee radio onboard as well as some other surprises that aren’t discussed in the user manual. “You’ve got Wi-Fi, you’ve got LTE, you’ve got Z-Wave, you’ve got ZigBee….” Harris said. “I’m sure people will open it up and see there’s another radio in there that’s not turned on yet. There’s an awful lot going on in there.”
This bundle is a pretty comprehensive home security system, but the one thing it doesn't include is a camera. You can add Ring Video Doorbell or Ring Spotlight Cam to it, and both will integrate seamlessly with the pieces in this kit. The motion sensors in Ring's cameras will trigger the alarm in the base station, while also giving you video evidence in case of a break-in.
Ring Video Doorbell lets you watch over your home and answer the door from your smartphone, tablet and PC. It sends you instant mobile alerts when people press your Doorbell or trigger the built-in motion sensors. And when you answer the alert, you can see, hear and speak to people on your property from anywhere. Ring Video Doorbell comes with everything you need to get it set up in just minutes. It can be powered by its internal rechargeable battery, or you can connect it to existing doorbell wiring for non-stop power. It also comes with a free 30-day trial of Ring Video Recording, so you can review, save and share all your Ring videos at anytime, anywhere.