Despite our internet running at 300mpbs or faster, our Ring struggles to pick up a solid signal from our router, which is no more than 15 feet from the RING. The several times I've contacted the Ring support team they've been very friendly. They even sent us a signal boosting Chime Pro for free to help with the signal problem. Unfortunately this only made the signal worse according to the support team.
It catches us leaving for work every day and coming home. It catches me when I go to fill the bird feeders. I’ve not had it miss any movement that I’m aware of. If you have motion sensors on, expect more notifications than you think you will get. As said, you’ll get the two from nightfall and sunrise. Plus I get two from me departing for work and my husband departing plus 2 more for each of us coming home. Add on more for checking the mail and anything you may do in the yard. This is where not being limited on storage size is handy. The cloud storage is $30 per year and it keeps videos for 6 months. It doesn’t say anything about size so having these extra videos doesn’t bother me. I find the video quality to be great and I can easily identify who is at the door night and day.
The caller from the monitoring service will identify themselves as being from Ring, since that’s who your business relationship is with, but they actually work for a third-party company that Ring contracts with: Rapid Response Monitoring Services. This is a common arrangement for home security systems. Nest, for example, contracts with MONI Smart Security (which is now doing business as Brinks Home Security). Alarm.com is another major third-party monitoring service.
The Ring Pro uses the same Android and iOS mobile app as other Ring devices. It opens to a My Devices screen that has a button for each installed Ring device at the top, as well as a Neighborhood button. Like the Floodlight Cam, the Ring Pro offers a Neighborhood feature that lets you share recorded events with neighbors who have downloaded the Ring app and joined the Neighborhood. You'll receive an alert when a neighbor posts a video, as well as for activities such as fire and police action in your neighborhood.
Ring can be hardwired to your existing doorbell’s electrical leads, but lacking any doorbell at all, I opted to use the device’s internal battery, which is charged with a USB cable (just like any typical mobile device), and is rated to last one year between charges. Pulling off the doorbell for recharging is a simple matter of removing two screws with a special tool that Ring provides, and then sliding the doorbell off a backing plate. It’s no big deal.
The Ring Alarm is equipped with the hardware to serve as a smart hub, though it's not quite there yet. While the base station contains both ZigBee and Z-Wave radios, only the latter is user- accessible, and any noncertified third-party devices that are paired won't trigger the alarm. You can pair Z-Wave products through the Ring app, but they'll only use the base station as a bridge.
It would have been convenient to have a device like a key fob for the Ring Alarm, as running to find the keypad or navigating the app to turn off the alarm takes a few seconds too long, but one does not currently exist. However, arming and disarming the system is relatively straightforward. I just had to dig through the paper manual to figure out how to correctly enter my PIN to change modes.
The abode Gateway is responsible for communicating with and controlling all connected devices. Compared to Nest Secure, abode offers a wider array of equipment. Unfortunately, their equipment isn’t as modern looking as Nest’s nor do they offer any multi-purpose devices. However, they do sell everything you need to secure your home. Each Gateway can support up to 150 connected devices and up to six IP Streaming Cameras.
True. I do feel like I touched on most of my “what’s best” thoughts in the Final Thoughts section. I would take from abode the free and vast integrations which extend to its ability to work with so many security-related devices (glass break sensors, flood sensors, freeze sensors, key fobs, etc.). I would also take their optional on-demand monitoring plans, free cloud storage, and geofencing. I would take from Nest their fabulous camera technology, design, and overall experience (voice prompts, clean app experience, etc.). From Ring, I would take pricing and extended battery backup.
Ring provides 24 / 7 professional monitoring of the Alarm system through its Protect Plus service, which will automatically notify authorities and emergency services if there’s an intrusion or crisis detected. The service will alert you and other emergency contacts you set via phone and then dispatch emergency personnel as needed. Though the Ring Alarm will provide push notifications to your mobile device without the additional monitoring service, having the service ensures that emergency services are deployed automatically whether you see the push notifications or not.
Thinking of your situation only….More than likely, you will need to buy an additional piece of hardware to upgrade your wired system to support newer technology, but it’s hard to say without more details. You might want to look into a device called Konnected. This would allow you to integrate your wired system with SmartThings which supports Ring cameras. You can read about that here. In my situation, they are not integrated, although most major home security companies now work with at least some third-party devices like Ring, Amazon Alexa, Google Home, August, etc.
The other thing of note is its lack of smart home partners. Despite being owned by Amazon, Ring's system doesn't work with Alexa or any other major smart home platforms. If you want to arm and otherwise get the status of your home security system via voice commands, the Ring Alarm Security Kit isn't the right option for you. Ring does specify in its support section that it's working on these integrations for a future release.
The biggest physical difference between the Doorbell 2 and the original is the new, slide-out battery. With the first model, recharging the battery required removing the entire doorbell from the frame and plugging it in for five to six hours. The new, removable battery (which looks like something you might find in a DSLR or camcorder) is much easier to charge: you just remove the front panel of the doorbell (a security screw underneath needs to be removed with the included screwdriver first), slide the battery out, and plug that into a Micro USB cable. Charging still takes five or six hours — it’s a hefty, 6,100mAh battery and this doesn’t have any quick charging features you might find on a smartphone — but the modularity of this design means you can buy a second battery and put that in to keep your doorbell functional while the other charges. Ring provides one battery in the box, but you can buy spares from Ring’s website for a reasonable $20.
1. Nest can record continiously which eliminates the problem of sleepy security cameras. As far as Ring cameras, Ring Pro offers a pre-buffer. As far as their other cameras, I’ve only tried Ring Spotlight wireless. It’s a battery-powered camera and does not pre-buffer. I believe I heard that the wired version does pre-buffer, but I haven’t personally tried it.
When I contacted customer service about this, they were friendly and helpful, but ultimately only gave me one extra month free trial, which has since expired and doesn't fix the problem. This is a product flaw. Be aware that if you want this to work properly, you're going to need to sign up for an ongoing subscription. To work as advertised, this is really a $200 doorbell with a $30 yearly subscription fee.