The Ring Doorbell Camera security system was acquired by Amazon. They currently offer doorbell cameras and exterior security lighting cameras. And according to their website product page, Ring will soon be adding indoor security and environmental protection products to their lineup as well. This is great news based on how popular their current products have become.
Where Nest Wins: Nest has a better design, fantastic cameras, and cheaper cellular backup. Their multi-purpose sensors may cut down on the number of sensors you need, though they are more expensive than abode and Ring sensors. Also, Nest Guard is the most intuitive with LED lights, a keypad, and voice feedback. Finally, Nest Secure offers a 2-year warranty where abode and Ring offer 1-year warranties. However, there are areas where abode and Ring win too.
As a Contributing Editor for PCMag, John Delaney has been testing and reviewing monitors, TVs, PCs, networking and smart home gear, and other assorted hardware and peripherals for almost 20 years. A 13-year veteran of PC Magazine's Labs (most recently as Director of Operations), John was responsible for the recruitment, training and management of t... See Full Bio
If you have signed up for 24/7 professional monitoring, you may need a permit to dispatch emergency services. After signing up for Ring Protect Plus, you’ll get an email from our dedicated Permits Team so you can have everything you need to apply for your permit. In some cases, our team will handle the entire permitting process, but for others, we’ll walk you through every step to help you get your permit as quickly as possible.
1. Correct. Geofencing is a free feature. I’m not sure what abode uses specifically, but generally, geofencing does require GPS or location services to be enabled. I know the system doesn’t use Bluetooth. My dad is using the system right now and he’s had problems with multi-user geofencing. I asked abode about it, but they just wanted to troubleshoot instead of discussing general performance. If I were to guess, I’d guess that it’s only using GPS to detect presence and not a combination of data like GPS and phone presence (Wifi).
I mentioned a cat sitter. It was kind of awesome to be able to see that she came by every day. In fact, the first day she didn’t come by until 11:00pm and I worriedly texted her to see if she was going to come. Every other day I took solace in knowing that she had already stopped by without having to text her or fear her shed forget. I was able to see when the lawn service came by and did their thing. I was able to see when packages were delivered and when my mom brought the nephews up to use the pool. I also got to scare the crap out of our friend as they were leaving our empty house and I wished them goodnight. That was worth some money right there. I even caught a few people using my driveway to turn around.
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Ring makes sure that no matter your experience level, you're empowered with information. The minute you open the box, there are neatly packaged containers with nearly every component needed to install the kit. Before you do any of that, however, you'll have to add each device through the Ring mobile app, which is extremely straightforward — all you have to do to start setting up accessories is tap the button that says "Set up a new device."
But those were only best-case scenarios. Throughout real-world testing with visiting strangers as well as staged testing with friends, I oftentimes experienced very long latencies between the button press and a phone notification. Sometimes the lag would last up to three or four seconds. And sometimes I wouldn’t receive any smartphone notification at all. Case in point: the hapless pizza delivery guy who pressed the Ring button two times before giving up, and calling my phone.
On the plus side, the new Chime accessory mitigates some of Ring’s app friction. Even if your phone is in another room, or if you’ve turned its volume down, you can still hear that someone’s pressed your doorbell button. From there you can just go straight to your front door, and talk to your visitor in person. Just like they did in I Love Lucy and The Dick Van Dyke Show.
Ring also sells several cameras including the Ring Video Doorbell, the Video Doorbell 2, Ring Elite, and Video Doorbell Pro. They also sell a Floodlight Cam, Spotlight Cam, and two versions of their Stick Up Cam. Most of the cameras are geared toward outdoor use with the exception of Stick Up Cam Wired and Stick Up Cam Battery. The two cameras can be used indoors or outdoors.
Now, on paper, this doesn’t sound like a frustrating process. And in best-case scenarios, the app would load as quickly as what you see in my video at the top of this article. But oftentimes these ostensibly brief steps would take forever. Sometimes my phone would be in another room. Sometimes I couldn’t quickly get it out of my pocket, or I’d fumble with my unlock code. But worst of all, sometimes the video chat screen would take an eternity to load.
P.S. My house was broken once when we was abroad, without breaking a door or a window. In fact, the thieves entered thru the front door without breaking anything – the lock was just magically opened. Because we know we didn’t lose any key, the assumption is that they used lock picking technique or a lock picking gun (https://en.wikipedia.org/wiki/Snap_gun) – So I don’t think it’s good to assume thieves are dumb (But i’m not in the USA so maybe you have different kind of thieves ;-] )..
I don’t think I mentioned the answer in this article, but I know I’ve talked about this elsewhere. Unfortunately, all I can remember is abode and Ring. I can’t remember anything about Nest. All abode devices and sensors use the abode RF encrypted protocol to talk to the gateway. They also encrypt all communication between the gateway and the cloud. Ring uses Z-Wave Security 2 and Z-Wave SmartStart technology which encrypts the signal between the base and cloud as well as the base and sensors.
As far as Ring Alarm, I don’t have an answer for you, but I understand and appreciate the knowledge you’ve shared. I would also agree that if they haven’t advertised jamming detection, that’s probably because it doesn’t exist. A Twitter friend of mine, who works for Underwriters Laboratories (UL), also mentioned that the system is not UL certified. Again, probably not as important to you as this jamming issue, but something interesting to note.
Just as heads-up, customer support from Ring was top-notch. After a week of use, I had an issue with a sensor that wasn’t communicating properly. Fortunately it didn’t trip the alarm (I say fortunate as I wouldn’t want to local police to show up for faulty sensor). A late night call to the Ring customer service, which appears to be U.S. based, helped to resolve the issue. The rep was professional and patient. All told, I’m glad I chose Ring.
Once your trial of ring video recording ends, you can no longer access past events without a paid subscription. That's not such a big deal until you realize what counts as a "recent event". If you don't press the button within about 5 seconds of getting a motion alert, you missed your shot and now it's a past event. Say the UPS guy comes, presses the doorbell and walks off immediately. Your phone properly notifies you that somebody is at your door, but you've got something in your hands, or your phone is in your pocket or any other distraction is going on that takes 5 seconds to finish. By the time you hit the notification banner and go into the app, it will take you to a screen that says you need a paid subscription to see past events. Earlier today I got a notification WHILE holding my phone, clicked it immediately, but the live video loaded slowly and by the time it did load, the "event" was considered done and it took me to the screen saying I needed to pay. I have no problem paying to record everything and be able to pull up events from hours, days or weeks ago, but needing to pay because 5 seconds went by and the app loaded slowly is a rip-off. This is a $200 item which replaces a $5 hardware store doorbell, and the ONE thing it's supposed to do (show you live video of rings or motion events at your door) doesn't work about half the time without paying extra. There needs to be about a 30 second window at minimum where you can see what's going on without having to pay extra.