I recently purchased the new Ring security system after owning the video doorbell for a while. I bought this system to allow me to ditch my system and service from a large national provider (42$ per month for monitoring vs 10$)! Firstly, I have been interested in this product and company since I saw Jaime Siminoff on Shark Tank back in 2013. Back then the company was called DoorBot. I like the new name much better.
So this Ring Video Doorbell worked for about 4 months. I came home one day and the door bell button was stuck in the down position and the unit burned out. I contacted Ring and customer service was receptive and sent me a replacement unit. Unfortunately the replacement unit had trouble connecting to my solid wi-fi and I was directed to reboot the unit by holding down the orange button for 20 seconds. After the unit was rebooted it connected to wi-fi but would not charge or ring my mechanical door chime. My unit was hardwired to my doorbell using a 16 volt transformer and mechanical door bell and the first unit worked fine until it burned out. I spent some time on chat with customer service going through all the troubleshooting when they eventually agreed to send another replacement unit.
The Nest Guard motion sensor can detect motion within a 90° field of view up to 10 feet away. It also includes tamper detection as well as a proximity sensor (wakes on approach) and will let you know if it’s moved or if someone tries to jam your signal. However, in testing, I found that none of the promised tamper sensors worked. I did not test jamming detection.
On another note, I really like this article. It has a lot of good information that I’ve added to my personal research. One thing I like about Abode is that the Chris Carney (a founder) has many years of experience in the security industry. It is open source and seems like it protects user data better. After Google purchased Nest, one can only imagine how they are combining all of that personal data with all of the other personal data they have on us. The on-demand monitoring seems really valuable–I only really need 3rd party monitoring when I’m out of town.
Unfortunately, Ring doesn’t currently, nor does it appear to be adding any type of home automation features, but it is compatible with many third-party smart home services. Although Ring doesn’t offer professional monitoring services, they do offer live streaming when hardwired to your existing doorbells power supply. Ring Live View does not work when using the internal battery. Since most users prefer to use the Ring internal battery, paying for one of the Ring video recording packages is the ideal option.
So what happens if an Alarm is triggered? If an event is detected, you will get an email and an instant push notification to your phone which you can swipe to open the Nest App. From the Nest App, you can see which sensor triggered the alarm, and you will be presented with two options: call the police or turn the alarm off. If you have a Nest Cam, you will be able to view footage from the event simultaneously. If you have multiple Nest Cams, you can swipe through to a view a live feed from all of your cameras. If you’re subscribed to Nest Aware, the Sightline feature will bookmark the event so next time you access your camera’s timeline, you’ll see a red bar. Tap on the red bar to review the footage of the event. Of course, while all of this is happening, your siren will sound.
Ring can be hardwired to your existing doorbell’s electrical leads, but lacking any doorbell at all, I opted to use the device’s internal battery, which is charged with a USB cable (just like any typical mobile device), and is rated to last one year between charges. Pulling off the doorbell for recharging is a simple matter of removing two screws with a special tool that Ring provides, and then sliding the doorbell off a backing plate. It’s no big deal.
The motion and door/window sensors can be mounted with screws or with Velcro strips (provided). I’m happy the sensors didn’t come from the factory with the strips already attached. I’ve never seen an adhesive strip that didn’t eventually fail, so I prefer to use screws—and peeling those strips off so you can use screws is a major pain. The sensor batteries come preinstalled, so you just pull out a plastic tab when the app tells you to. This enables the battery to touch the electrical contact inside the sensor, powering it up.
If you're set to Home and Armed and you trigger an entry sensor that's fitted anywhere but your front door, the base station will sound a piercingly loud 104-decibel alarm until you can get to the keypad, or to your phone to deactivate it. If you're Away, both the motion and the entry sensors will trigger the alarm — unless, again, the entry sensor is affixed to the front door, in which case it will start a 60-second countdown until you enter your PIN (you can adjust the timer as you need).
Aside from the app and the keypad, there isn’t currently another way to set the system. In comparison, Nest’s system can be set via key fobs, which are quicker and easier than punching in PIN codes or opening an app, or voice through the Google Assistant. Ring says that integration with Alexa will come down the road, but it is not available at this time.
Ring Video Doorbell lets you watch over your home and answer the door from your smartphone, tablet and PC. It sends you instant mobile alerts when people press your Doorbell or trigger the built-in motion sensors. And when you answer the alert, you can see, hear and speak to people on your property from anywhere. Ring Video Doorbell comes with everything you need to get it set up in just minutes. It can be powered by its internal rechargeable battery, or you can connect it to existing doorbell wiring for non-stop power. It also comes with a free 30-day trial of Ring Video Recording, so you can review, save and share all your Ring videos at anytime, anywhere.
The Z-Wave range extender and the sensors in the kit are pre-paired with the base station, so you just need to enroll them into the app. Ring also sent me a couple of add-on door/window sensors so I could experience the full onboarding process. This simply involves scanning a QR code on the device, verifying that the PIN printed below the QR code matches what’s displayed in the app, and then pulling the battery tab.
Installing the sensors was similarly easy: I used the included double sided tape to mount the contact sensor to my front door and the motion sensor to the corner of the downstairs living room in my home. Ring also includes the necessary screws and wall fasteners for a more permanent installation, but the double sided tape was sufficient for my needs. For this review, I added two extra contact sensors (available as $20 add ons) and mounted them on a window and second door in my home. Syncing these with the existing system was just a matter of scanning a QR code on the back of the sensor, which triggered the app to search for it. Ring says that it will preset any additional devices you order at the same time as the Alarm starting kit, which would make setting them up as seamless as the in-box sensors.
Wow, thanks for putting such a great article together. I knew about Ring – for some reason their marketing got to me, and started to consider, which lead me to this article. But, after reading this I might have to revisit purchasing it. Looks like some people are thinking Nest after reading it, but it’s leaning me toward Adobe. Thanks again for all the details!
I don’t think I mentioned the answer in this article, but I know I’ve talked about this elsewhere. Unfortunately, all I can remember is abode and Ring. I can’t remember anything about Nest. All abode devices and sensors use the abode RF encrypted protocol to talk to the gateway. They also encrypt all communication between the gateway and the cloud. Ring uses Z-Wave Security 2 and Z-Wave SmartStart technology which encrypts the signal between the base and cloud as well as the base and sensors.
In fact, just this week I had the power go out at my home, which is also where my office is. I had deadlines to meet, so I decided to go to a coffee shop where I could work and fill up on caffeine. It wasn't until I walked into my garage that I remembered I had to manually open the garage door, disconnecting the door from the chain drive. My particular garage door opener wouldn't let me reconnect the door and the chain drive, locking it in place, so I was stuck with a garage door that anyone could lift open with ease.
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The system was quite easy to install. Having six sensors to place seems like a lot, until you realize you can’t cover everything though you can certainly cover enough. I found the system to be very responsive whenever it was armed or a sensor was set off (both the app and e-mail notifications were received mere seconds after an event). This is in marked contrast to a non-Ring security camera I use to monitor the entrance that can take several minutes or longer to send me notifications. The siren too was fairly loud, as I found out one early weekend during testing.
Ring’s sensors operate on battery power, the keypad and base station come with AC adapters, and the Z-Wave range extender plugs directly into an AC outlet. All three of those components have battery backup, so the system will continue to operate in the event of a power outage. The base station connects to your home network via hardwired ethernet or Wi-Fi. A Ring Protect subscription activates an LTE module in the base station that will keep the system connected to the internet if your broadband connection goes down. You can even run the keypad on battery power full time if you choose, since most homes don’t have AC outlets right next to doors. An LED will tell you when the battery needs to be charged.
The picture isn’t quite as rosy if you’re also looking for a full-fledged smart home system. Ring Alarm is positively capable of being a great smart home controller. But it’s not that today. And to be fair, Ring isn’t promising that it ever will be—at least not officially. But they wouldn’t have built in Z-Wave, ZigBee, and whatever that third mystery radio is if they didn’t intend to go down that path.
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