To start I shut off the breaker that powers my existing doorbell before removing it and detaching the two wires. I slid off the Ring Pro's detachable faceplate and attached the two wires to the terminals. I then attached the doorbell to the outside of my house using the included mounting screws. I already had a Ring account from previous reviews but if you haven't created one, now's the time to download the app and do so.
It would have been convenient to have a device like a key fob for the Ring Alarm, as running to find the keypad or navigating the app to turn off the alarm takes a few seconds too long, but one does not currently exist. However, arming and disarming the system is relatively straightforward. I just had to dig through the paper manual to figure out how to correctly enter my PIN to change modes.
The picture isn’t quite as rosy if you’re also looking for a full-fledged smart home system. Ring Alarm is positively capable of being a great smart home controller. But it’s not that today. And to be fair, Ring isn’t promising that it ever will be—at least not officially. But they wouldn’t have built in Z-Wave, ZigBee, and whatever that third mystery radio is if they didn’t intend to go down that path.
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Thanks to advances in sensors and other smart home technology, the landscape of home security systems is changing dramatically. It’s now possible to install a professionally monitored system in your home yourself in just a matter of minutes. You can even bring the system along with you when you move to another house or apartment. And the cost for these new systems is far less than traditional home security plans.
Third, Nest Guard has a voice. Of course, it’s no Google Home, but it will provide useful information. For example, when you arm your system, there is an arm delay which allows you to exit your home without setting off the alarm. Instead of an annoying beep that continues until the system arms, Nest Guard uses a friendly voice to tell you how much time you have left.
P.S. My house was broken once when we was abroad, without breaking a door or a window. In fact, the thieves entered thru the front door without breaking anything – the lock was just magically opened. Because we know we didn’t lose any key, the assumption is that they used lock picking technique or a lock picking gun (https://en.wikipedia.org/wiki/Snap_gun) – So I don’t think it’s good to assume thieves are dumb (But i’m not in the USA so maybe you have different kind of thieves ;-] )..
I blame spotty home Wi-Fi for this particular performance problem. It’s not necessarily Ring’s fault that my Wi-Fi network is a weak link in its communication chain, but this is a product that relies on home Wi-Fi to work in the first place. The problems I suffered reveal an intrinsic, inescapable weakness in Ring’s workflow, and should remind us that all Internet-connected home appliances are only as strong as the weakest link in their networks.
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1. Correct. Geofencing is a free feature. I’m not sure what abode uses specifically, but generally, geofencing does require GPS or location services to be enabled. I know the system doesn’t use Bluetooth. My dad is using the system right now and he’s had problems with multi-user geofencing. I asked abode about it, but they just wanted to troubleshoot instead of discussing general performance. If I were to guess, I’d guess that it’s only using GPS to detect presence and not a combination of data like GPS and phone presence (Wifi).
The Z-Wave range extender and the sensors in the kit are pre-paired with the base station, so you just need to enroll them into the app. Ring also sent me a couple of add-on door/window sensors so I could experience the full onboarding process. This simply involves scanning a QR code on the device, verifying that the PIN printed below the QR code matches what’s displayed in the app, and then pulling the battery tab.
Right now, abode reigns supreme due to the number of integrations they offer, the variety of security sensors, and the fact that it’s an open platform not tied to Google (Nest) or Amazon (Ring). I would give Ring second place due to cost, and it’s bumped iSmart off of my list of recommended self-monitored security systems. My only gripe is that it doesn’t integrate well with its own camera system. Nest takes third, but I would still recommend it. It’s a beautiful system, easy to use, and thoughtfully designed. That said, if Ring raised the bar on their camera integrations, launches an indoor camera, a flood sensor (coming soon), and a glass break sensor, it might just become the system to beat.
Now, on paper, this doesn’t sound like a frustrating process. And in best-case scenarios, the app would load as quickly as what you see in my video at the top of this article. But oftentimes these ostensibly brief steps would take forever. Sometimes my phone would be in another room. Sometimes I couldn’t quickly get it out of my pocket, or I’d fumble with my unlock code. But worst of all, sometimes the video chat screen would take an eternity to load.
The system was quite easy to install. Having six sensors to place seems like a lot, until you realize you can’t cover everything though you can certainly cover enough. I found the system to be very responsive whenever it was armed or a sensor was set off (both the app and e-mail notifications were received mere seconds after an event). This is in marked contrast to a non-Ring security camera I use to monitor the entrance that can take several minutes or longer to send me notifications. The siren too was fairly loud, as I found out one early weekend during testing.
I’m confident that if Ring were a closed system—hardwired to my home network, and not at the mercy of Wi-Fi and smartphone connections—signal reliability would be a non-issue. But we’re in the wild, wild west of cloud-connected smart-home devices. The Internet of Things (ugh—that word!) is riddled with weak links, and neither Ring nor its smart-home brethren can control the infrastructure’s frequent unpredictability.
UPDATE: 1 Year-On. We have had the Ring Pro for One full year now. I've also added two of the chime accessories. I'm just as happy with it now as I was when I wrote this review. We tried to trouble shoot the sound a few times and still have had no luck with it. I think my unit might just be defective in that area. However I still think if this was advertised as a camera only, it would be 100% worth the price and 5 stars. I did have someone point out the sticker over the ring might be the cause of our sound problem, removing it didn't help.
The Ring Doorbell Pro comes with 30 days of Cloud recordings, however, if you would like to record footage after this, you will need to purchase a monthly or yearly Cloud subscription. With the subscription, you will be able to view and download up to 6 months of recordings, and you will also be able to share recordings with friends, neighbors, and law enforcement. Additionally, you can permanently save files that are important to you and delete any unwanted files. The package also includes mounting hardware and a power kit.
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