Ring doesn’t have any contracts or other subscription-related requirements, but you do have the option of adding one of the video recording packages mentioned above. However, they do offer exclusive discounts and an extended warranty if you choose to purchase the upper tier package. Ring’s equipment comes with a one-year warranty, and if your doorbell is stolen, Ring will replace it for free.
If you do have smart lights and want to control them with a contact sensor or motion detector, you will need to install separate ones in addition to Ring’s, which can make your front door look like it’s grown barnacles with all of the sensors installed. Another simple integration would be to set a smart thermostat to its away mode when the Alarm is set to away, and then switch it back to its home mode when the Alarm is disarmed, but that’s currently not possible either.
You have 2 alarm modes: home and away. Using the app you get to chose which sensors will trip home mode and away mode; to be a little more specific, in the app you can select a sensor and check a box next to away and a box next to home if you want it to trip the alarm even if your alarm is active in “home mode” such as when you’re sleeping at night, where motion sensors inside won’t trip the alarm, but doors or windows opening will do so. You can also select a motion sensor and select a lower sensitivity level in case you have pets. You can do all this from the app even away from home.
At 4.5 by 1.8 by 0.8 inches (HWD), the Ring Pro is slimmer and looks more like a traditional doorbell than the August Doorbell Cam Pro, the RemoBell, and the original Ring. It comes with four interchangeable faceplates (black, bronze, nickel, and white) to match the exterior of your home, a screwdriver, mounting screws and anchors, a Pro Power Kit for connecting to an existing chime box in case your existing doorbell wiring does not provide enough power, extension wires, and illustrated instructions. Ring also sells a battery-powered model, the Video Doorbell 2.
All three systems require that you purchase the hardware upfront, and they all offer some services for free including free app access as well as third-party integrations (though many of Nest’s and Ring’s integrations have yet to launch). However, they all offer paid plans too. Nest and abode have three options: self-monitoring, self-monitoring with cellular backup, and police dispatch with cellular backup. Ring has two options: self-monitoring and police dispatch with cellular backup.
The Ring Alarm Security Kit should be every buyer’s first purchase when organizing their security system. It comes with a base station, which is like the central command hub for your Ring devices. The base station connects to your internet to keep your alarm system online; it can also activate sensors and receive notifications from your connected devices.
My Wi-Fi problems notwithstanding, both the doorbell and chime accessory were easy to pair with my wireless network. Just a word of caution: If you’re using a Wi-Fi range extender, make sure to pair the doorbell outside your house, right on your doorstep. This will ensure that Ring finds the extender, and not your router. If you pair the doorbell inside your home, you run the risk of pairing it with your main Wi-Fi router, especially if your router and range extender have different names.
So this Ring Video Doorbell worked for about 4 months. I came home one day and the door bell button was stuck in the down position and the unit burned out. I contacted Ring and customer service was receptive and sent me a replacement unit. Unfortunately the replacement unit had trouble connecting to my solid wi-fi and I was directed to reboot the unit by holding down the orange button for 20 seconds. After the unit was rebooted it connected to wi-fi but would not charge or ring my mechanical door chime. My unit was hardwired to my doorbell using a 16 volt transformer and mechanical door bell and the first unit worked fine until it burned out. I spent some time on chat with customer service going through all the troubleshooting when they eventually agreed to send another replacement unit.