I installed a motion sensor inside a shed in my backyard (shed has a tin metal roof) and I kept getting a false alarm daily usually around 1 or 2pm; Ring informed me that their motion sensors use infrared technology and that excessive heat could cause a false trigger. They told me a contact sensor at the shed’s door should do the job and that’s what I will be doing next.
This is probably the best part about this alarm, that there is no need for a desktop PC to reach any advanced features and that you can configure it from anywhere. From arming the alarm from work (if you forgot to arm it before leaving), to disarming remotely if needed. App is extremely user friendly and very intuitive, so this is probably the best part. Very well organized and all Ring devices can be controlled from within the same app.
What sets Nest Guard apart from the abode and Ring’s base station is its intuitive nature. First of all, the integrated keypad is a smart choice because let’s face it; phones get lost. In addition to a keypad which accepts a numeric passcode, Guard has several buttons. You can press a button to quickly swap between modes (alarm off, home and guarding, and away and guarding) or you can press for immediate help using the panic button which is found on the back of the device.
Third, Nest Guard has a voice. Of course, it’s no Google Home, but it will provide useful information. For example, when you arm your system, there is an arm delay which allows you to exit your home without setting off the alarm. Instead of an annoying beep that continues until the system arms, Nest Guard uses a friendly voice to tell you how much time you have left.
Well, not long after the training mode came to an end, I made a bonehead mistake. I forgot to get my girlfriend set up with the App and when she came over when I wasn’t home, the alarm went off. Unfortunately, I was not able to cancel her mistake due to me fumbling with a rather clunky app interface on my phone. Luckily the Ring representative from the monitoring team called very quickly and I was able to avoid a cop showing up and a possible charge$$. My interaction with the Ring rep was fantastic. They called very quickly and the person I spoke with was extremely professional, kind and knowledgeable! They made me feel like a valued customer for sure.
I’m not certain about Nest, but I asked abode about this before. They said, “We have what is called abode Signal Guard. Unlike other smash and grab solutions, the Signal Guard works whether your system is self-monitored or professionally monitored. The abode Signal Guard alarm acts just like a normal alarm where notifications are sent and the siren(s) go off until the alarm is disabled. If you are a professionally monitored customer, the monitoring center is notified of the abode Signal Guard event.”
All of these limitations make the Ring Alarm feel less like a cohesive part of an integrated smart home and more like a bolt-on appendage that requires its own app and accessories. For its part, Ring says that smart home integrations are coming, but it wanted to make sure that it had nailed down the security aspect of the system before adding to it. The company says it plans to add integrations with lighting, door locks, and other smart home gadgets down the road, but it wouldn’t provide a timeline for these options when I asked.
The Alarm system does not have as many bells and whistles as Nest’s system, nor does it have some of the conveniences Nest provides. But at $199 for the starter bundle, which includes the necessary hub, a keypad, a motion detector, a contact sensor for doors or windows, and a range extender, plus $10 per month for professional monitoring, Ring’s system is significantly cheaper than Nest Secure (which was just recently reduced to $399 for its starter kit) and is one of the least expensive home security systems you can purchase.
The doorbell can be used in temperatures as low as -5°F and as high as 120°F, enabling operation in a wide variety of environments. Additionally, the package comes with four different colored faceplates (black, charcoal, silver, and white) so that you can match the doorbell to your home's exterior or your existing hardware. Motion detection with programmable zones will send an alert to your smartphone or tablet when movement is detected in one of the motion zones, and bank-grade encryption offers safe transfer of data from the doorbell to your mobile device.
Aside from the obvious value proposition, Ring’s big pitch for the Alarm system is its simplicity. Though it has all of the features necessary for a proper home security system – professional monitoring, battery and cellular backup for the event of a power loss – installing the Ring Alarm in my home took less than 20 minutes and involved following the app’s instructions to get the base station on my Wi-Fi network and register each included piece. Cleverly, Ring presets the included motion detector, contact sensor, and range extender to pair with the hub that’s in the box, so getting them set up is just a matter of pulling the battery tab to wake them up and waiting a moment for the app to find them.
The Z-Wave range extender and the sensors in the kit are pre-paired with the base station, so you just need to enroll them into the app. Ring also sent me a couple of add-on door/window sensors so I could experience the full onboarding process. This simply involves scanning a QR code on the device, verifying that the PIN printed below the QR code matches what’s displayed in the app, and then pulling the battery tab.
Despite our internet running at 300mpbs or faster, our Ring struggles to pick up a solid signal from our router, which is no more than 15 feet from the RING. The several times I've contacted the Ring support team they've been very friendly. They even sent us a signal boosting Chime Pro for free to help with the signal problem. Unfortunately this only made the signal worse according to the support team.