You have 2 alarm modes: home and away. Using the app you get to chose which sensors will trip home mode and away mode; to be a little more specific, in the app you can select a sensor and check a box next to away and a box next to home if you want it to trip the alarm even if your alarm is active in “home mode” such as when you’re sleeping at night, where motion sensors inside won’t trip the alarm, but doors or windows opening will do so. You can also select a motion sensor and select a lower sensitivity level in case you have pets. You can do all this from the app even away from home.
I’m confident that if Ring were a closed system—hardwired to my home network, and not at the mercy of Wi-Fi and smartphone connections—signal reliability would be a non-issue. But we’re in the wild, wild west of cloud-connected smart-home devices. The Internet of Things (ugh—that word!) is riddled with weak links, and neither Ring nor its smart-home brethren can control the infrastructure’s frequent unpredictability.
On another note, I really like this article. It has a lot of good information that I’ve added to my personal research. One thing I like about Abode is that the Chris Carney (a founder) has many years of experience in the security industry. It is open source and seems like it protects user data better. After Google purchased Nest, one can only imagine how they are combining all of that personal data with all of the other personal data they have on us. The on-demand monitoring seems really valuable–I only really need 3rd party monitoring when I’m out of town.
The company’s latest product, the $199 Ring Video Doorbell 2, was released earlier this summer, and it improves upon the original product in a number of ways. It provides higher-resolution video output — 1080p verses the 720p of the original — and makes it easier to recharge the unit’s internal battery if you don’t have it hardwired into your home’s electrical system.
All three systems require that you purchase the hardware upfront, and they all offer some services for free including free app access as well as third-party integrations (though many of Nest’s and Ring’s integrations have yet to launch). However, they all offer paid plans too. Nest and abode have three options: self-monitoring, self-monitoring with cellular backup, and police dispatch with cellular backup. Ring has two options: self-monitoring and police dispatch with cellular backup.
The picture isn’t quite as rosy if you’re also looking for a full-fledged smart home system. Ring Alarm is positively capable of being a great smart home controller. But it’s not that today. And to be fair, Ring isn’t promising that it ever will be—at least not officially. But they wouldn’t have built in Z-Wave, ZigBee, and whatever that third mystery radio is if they didn’t intend to go down that path.
Well, not long after the training mode came to an end, I made a bonehead mistake. I forgot to get my girlfriend set up with the App and when she came over when I wasn’t home, the alarm went off. Unfortunately, I was not able to cancel her mistake due to me fumbling with a rather clunky app interface on my phone. Luckily the Ring representative from the monitoring team called very quickly and I was able to avoid a cop showing up and a possible charge$$. My interaction with the Ring rep was fantastic. They called very quickly and the person I spoke with was extremely professional, kind and knowledgeable! They made me feel like a valued customer for sure.
Ring lacks third-party integrations. The Base Station communicates with Z-Wave and Zigbee, and I’ve confirmed those protocols were added for a reason, but they haven’t taken advantage of them. The system supports the First Alert Z-Wave Smoke/CO detector which is also compatible with the Ring Response service. Soon, it will also work with the Dome Siren. But that’s it. Ring currently lacks an IFTTT channel and even an Alexa integration, which is odd as Ring is owned by Amazon.
The door/window sensors (also called contact sensors) work pretty well, but the same cannot be said about the motion sensors; they will detect motion after there’s been plenty of movement (if I walk the hallway and enter a room it will not detect, but if I sit for a few seconds moving in the hallway it will detect it then). This is still not a show stopper for me, as I have a dog and don’t plan on buying any more motion sensors, it will be all contact sensors.
There's also a Motion Snooze button that lets you temporarily disable motion alerts for 15 or 30 minutes or for 1 or 2 hours. The App Alert Tones button lets you select one of 20 sounds to play when the doorbell is pressed, or one of 16 sounds to play when motion is detected, and the Shared Users button lets you add users who can view video and receive alerts. Use the Ring+ button to link the Ring app to one of Ring's partners such as Wink, Kevo, LockState, and Wemo. Once linked, you can access a partner app from within the Ring app.
At 4.5 by 1.8 by 0.8 inches (HWD), the Ring Pro is slimmer and looks more like a traditional doorbell than the August Doorbell Cam Pro, the RemoBell, and the original Ring. It comes with four interchangeable faceplates (black, bronze, nickel, and white) to match the exterior of your home, a screwdriver, mounting screws and anchors, a Pro Power Kit for connecting to an existing chime box in case your existing doorbell wiring does not provide enough power, extension wires, and illustrated instructions. Ring also sells a battery-powered model, the Video Doorbell 2.
When Ring worked as advertised, it delivered on all its promises. I never had any suspicious characters press the button, but I blew my neighbor’s mind when I communicated with her—quite easily, through the doorbell—while I was on vacation in wine country, 80 miles away. Unfortunately, I couldn’t help her get into her house (she had locked herself out), but it was a striking illustration of what Ring can do.
I’ve enjoyed reading your summaries for over a year. I initially had my mind set on Abode after removing iSmartAlarm and SimpliSafe (previous generation) from consideration. I had an Abode package all set and nearly pulled the trigger on a purchase. However, after coming across Ring and reading your review multiple times, I ultimately went with Ring. What won me over was the package being offered by Costco that has six door/window sensors. When I priced out what Abode would cost to have comparable coverage, Ring clearly won out. I don’t need any integrations or automation, thus I don’t feel I’m losing out on those aspects by selecting Ring over Abode.
Unfortunately, Ring doesn’t currently, nor does it appear to be adding any type of home automation features, but it is compatible with many third-party smart home services. Although Ring doesn’t offer professional monitoring services, they do offer live streaming when hardwired to your existing doorbells power supply. Ring Live View does not work when using the internal battery. Since most users prefer to use the Ring internal battery, paying for one of the Ring video recording packages is the ideal option.
The Ring Doorbell Camera security system was acquired by Amazon. They currently offer doorbell cameras and exterior security lighting cameras. And according to their website product page, Ring will soon be adding indoor security and environmental protection products to their lineup as well. This is great news based on how popular their current products have become.